we don't have data for this item right now. Please try again later.

Environment: SharePoint 2013 Enterprise On-Premise

Scenario: Trying to check the Popularity Trends report and most popular item in the document libraries.

Issue: we got the below error message when tried to export the popularity report or most popular item report by clicking the Usage under Usage Reports section.

Error: we don't have data for this item right now. Please try again later.

Resolution: Check if the SharePoint Timer job is running and Search Service Application is started. Create and configure Search Service application if not started already.

Refer to the following blog post for configuring Popularity trends.

https://blogs.technet.microsoft.com/tothesharepoint/2014/01/23/view-and-configure-usage-analytics-reports-in-sharepoint-server-2013/